Many important government programs have never been
formally evaluated – and the evaluations that have been completed have not
sufficiently shaped Federal budget priorities or agency management practices.
Many agencies lack an office of evaluation with the stature and staffing to
support an ambitious, strategic, objective, and relevant research agenda. As a
consequence, some programs have persisted year after year without adequate
evidence that they work. In some cases, evaluation dollars have flowed into
studies of insufficient rigor or policy significance. Federal programs rarely
have evaluated multiple approaches to the same problem with the goal of
identifying approaches that are more effective or cost-effective. And findings
of completed evaluations do not always reach decision makers to guide program
Rigorous and independent evaluations of government
programs can be performed by CNC subject matter experts using our Portfolio, Program and Project
Performance Assessment (P4A™) methodology. The CNC P4A
methodology can help determine whether government programs are achieving their
intended outcomes as effectively as possible and at the lowest possible cost.
P4A evaluations can also help policymakers and agency managers strengthen the
design and operation of agency programs.
P4A is a CNC trademarked
methodology and framework for assessing planned or ongoing IT programs.
P4A™ is designed to support
Federal Government CPIC and EA practices. It is based on the balanced scorecard
methodology developed by Arthur Schneiderman and enhanced by Dr. Robert Kaplan. The balanced scorecard methodology is founded on
the reasoning that business decisions should be made using a broader base of
information other than just cost (ROI, payback period, etc.). The P4A
methodology is designed to consider all “angles” of an investment (i.e.,
business fit, risk, technology fit, etc). The balanced scorecard is also
recommended by GAO/AIMD-97-163, Executive Guide: Measuring Performance and
Demonstrating Results of Information Technology Investments; September 1997.
CNC developed P4A as an extension of the balanced scorecard methodology. P4A
includes risk analysis, stakeholder impact analysis, alternatives analysis,
business domain analysis, technical domain analysis, ability-to-execute
analysis, value analysis, and cost analysis. This enables a powerful panoramic
view of how a program is performing and/or likely to perform.
P4A can be used for both proposed (ex-ante) and ongoing (ex-post) IT projects.
When used in the ex-ante mode, P4A determines the expected strategic
value of the project (investment). The assessment yields recommendations for
actions to apply prior to executing the project to enhance the
likelihood of its success. In the ex-post mode, P4A yields a complete
picture of program performance. Successive P4A analyses can be conducted on a
given program to uncover critical trends that may impact program success.
Assessment results from the P4A analysis can then be used to create focused
remediation plans to improve program performance and maximize the likelihood of
P4A provides the following capabilities:
Assesses the investment’s present performance
in business, technical, stakeholder impact, risk, value, cost, and
Examines and ranks viable alternatives
Reviews and documents the investment’s current
state in each domain
Provides immediate focus areas and
recommendations for maximizing ROI and mission value
Provides long-term strategic realignment
Assesses system implementation against industry
best practices and competing technologies
Develops a viability assessment for each
system/investment in terms of its business case & technical status
For a discussion of P4A please
Les Hardin, Senior Vice President
Converge Networks Corporation
3 Bethesda Metro Center, Suite 640, Bethesda, Maryland
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